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CLIENT
School Project,
Rochester Regional Health

CLIENT : School Project,
              Rochester Regional Health

ROLE
Visual, UI/UX,
Motion

ROLE    : Visual, UI/UX, Motion 

TIME
Fall 2018

TIME     : Fall 2018

Rochester Regional Health hospital tasked us with the challenge to design a way-finding system that uses AR technology and allows visitors to navigate through hospital with as little friction and stress as possible.

I partnered up with the talented John Pascarella to form our team Psychic Lemons and create Wayfind - an app that makes hospital guests feel taken care of. 

Rochester Regional Health hospital tasked us with the challenge to design a way-finding system that uses AR technology and allows visitors to navigate through hospital with as little friction and stress as possible.

I partnered up with the talented John Pascarella to form our team Psychic Lemons and create Wayfind - an app that makes hospital guests feel taken care of. 

01 Mission

01 Mission

What can we do to create a user-centric app and hospital visit experience? 

We decided to address this issue by focusing on three pillars - Clarity, Stability and Respect, in order to create an experience that is streamlined, intuitive and stress free. 

What can we do to create a user-centric app and hospital visit experience? 

We decided to address this issue by focusing on three pillars - Clarity, Stability and Respect, in order to create an experience that is streamlined, intuitive and stress free. 

CLARITY

CLARITY

“As a visitor, I am overwhelmed. I don’t want to figure out what I need to do or where to go, I want it already handled for me.”

We can reduce friction by streamlining check-in, and guiding visitors throughout their entire experience.

“As a visitor, I am overwhelmed. I don’t want to figure out what I need to do or where to go, I want it already handled for me.”

We can reduce friction by streamlining check-in, and guiding visitors throughout their entire experience.

STABILITY

STABILITY

“As an internet-dependent user, I want peace of mind that even if I lose connection, I will still be able to find my way.”

We can create a stable user experience that responds gracefully to unexpected events such as loss of connection or low battery.

“As an internet-dependent user, I want peace of mind that even if I lose connection, I will still be able to find my way.”

We can create a stable user experience that responds gracefully to unexpected events such as loss of connection.

RESPECT

RESPECT

“As a patient, I want to be aware of who is visiting me, and have control over who can access my room.”

Our app is HIPPAA compliant, with most information inaccessible and visit-specific details being synced to the user's phone.

“As a patient, I want to be aware of who is visiting me, and have control over who can access my room.”

Our app responds to patient demands and guides visitors accordingly, informing guests of when they can visit and access patient rooms. 

02 Interaction Flow

02 Interaction Flow

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03 Moodboard

03 Moodboard

This style is inspired by spaces that feel foreign, yet comfortable. Our tone is reminiscent of gracious hotels, clean hallways, and peace of mind even in crisis. It is minimally colorful, spacious, and welcoming.  It conveys a sense of nurture, convenience, and reliability.

This style is inspired by spaces that feel foreign, yet comfortable. Our tone is reminiscent of gracious hotels, clean hallways, and peace of mind even in crisis. It is minimally colorful, spacious, and welcoming.  It conveys a sense of nurture, convenience, and reliability.

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05 Features

05 Features

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Onboarding & Kiosk Sync

Onboarding & Kiosk Sync

The user is first onboarded to the app and then navigated to the nearest kiosk where they can easily sync in their information. 

The user is first onboarded to the app and then navigated to the nearest kiosk where they can easily sync in their information. 

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Smart Info

Smart Info

Visit specific data predicts where the user needs to be and when. 

Visit specific data predicts where the user needs to be and when. 

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AR Navigation

AR Navigation

Augmented lines form a pathway to the users destination, making confusion nearly impossible. Future steps can be seen when the menu is expanded. 

Augmented lines form a pathway to the users destination, making confusion nearly impossible. Future steps can be seen when the menu is expanded. 

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Innovative Visuals

Innovative Visuals

The app takes full advantage of AR technology by making use of the environment around the user. For instance, elevators can be used to  visualize real time location. 

The app takes full advantage of AR technology by making use of the environment around the user. For instance, elevators can be used to  visualize real time location. 

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2D Map View

2D Map View

If the user faces unexpected issues such as low power and connectivity or if they prefer not to use the AR feature, they can switch to a 2D version of the map. 

If the user faces unexpected issues such as low power and connectivity or if they prefer not to use the AR feature, they can switch to a 2D version of the map. 

06 Final Comps

06 Final Comps

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